Pre-Order Policy

Some of our products are offered as pre-order items, which means they are not in stock and are available for purchase before they are ready to ship.

Processing & Shipping Times

Pre-order items typically ship within 4–6 weeks from the date your order is placed. This timeframe is an estimate and may vary depending on production schedules, supplier availability, and shipping conditions.

Once your order has shipped, you will receive a confirmation email with tracking information.

Orders Containing Pre-Order Items

If your order includes both in-stock and pre-order items, your order may be shipped together once all items are available. If separate shipments are available, additional shipping charges may apply.

Delays

While we work hard to meet our estimated shipping timelines, occasional delays can occur due to circumstances beyond our control, including manufacturing, customs processing, carrier delays, or supply chain disruptions. We appreciate your patience and understanding if this happens.

Order Changes & Cancellations

Orders for pre-order items may only be modified or canceled before they enter processing. Once processing has begun, changes or cancellations may not be possible.

Contact Us

If you have any questions about a pre-order or would like an update on your order status, please contact our customer support team. We're happy to help.